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Smart monitoring for technical locations

Know what is happening at every location, before it becomes a problem.

Smarty is a monitoring and remote support platform for audio, control, network and streaming environments. It helps teams manage locations, watch live targets, receive alerts, review logs, roll out OTA firmware updates, receive push notifications in the app and connect remotely through tools such as TeamViewer and RDP. The Smarty app is available to download from the App Store.

Get started Create account See what Smarty does
1 dashboard for locations, Smartys, logs and alerts
32 targets can be monitored per Smarty unit
24/7 visibility into uptime, device health and endpoint availability
Security by design
  • HTTPS communication
  • Encrypted credentials
  • Secure customer access
Core features

One system for monitoring, alerting and remote access.

Smarty combines device monitoring with practical tools for support teams. Instead of checking systems one by one, your team gets a clear, structured overview across all connected locations.

1

Central dashboard

See all locations, Smarty units, recent logs, alerts and device health in one clear interface.

2

Flexible targets

Monitor TCP, Telnet, HTTP / REST, Ping, TeamViewer and RDP targets with reusable templates, request methods, headers and response matching.

3

Email and push alerts

Send email and app push notifications when something fails, with cooldown control and per-target alert settings.

4

Remote support tools

Open TeamViewer, copy credentials, or generate RDP files directly from the target configuration.

5

Location management

Create and manage locations and Smarty units per customer or sub-customer from the web interface.

6

Operational control

Schedule one-time commands, refresh configurations and keep field devices aligned with the server.

7

OTA firmware updates

Roll out firmware updates remotely, keep Smartys aligned with the platform and reduce manual on-site update work.

8

App Store app

Download the Smarty app from the App Store to receive push notifications and stay connected to your locations on the go.

9

Role-based customer access

Share the right locations, Smartys, tags and alerts with customers and sub-users through controlled dashboard access.

Dashboard preview

Current System health

Online Smartys5
Needs attention1
Offline1
Stopped monitoring1
Inventory0
License usage 60%
119 enabled targets of 200 allowed.
Log activity

Monitoring logs - last 7 days

Daily monitoring volume, split between OK logs and alert logs, gives teams a quick feel for what changed this week.

OK logs Alert logs
Preview: target configuration Enabled HTTP / REST
Sennheiser room in use
HTTP / REST
https://192.168.178.7/api/audio/roomInUse
GET
HTTP 200 + matched text
10 minutes
Accept: application/json
Email and push notification
Monitoring active
HTTP 200 or redirect
Alert insight

Targets with the most alerts

A practical example of how teams can quickly spot recurring issues and focus on the targets that need attention first.

8 targets

Doorlock

Lightboxx via Lightboxx 1
2868 alerts
10.0.0.197
Last alert: 23-07 14:20
21 days with alerts
Ping timeout

Bose ESP / EX

Lightboxx via Lightboxx 1
396 alerts
10.0.0.221:10055
Last alert: 06-07 09:56
4 days with alerts
No response

iLight Driver 9

Kaak via Kaak 5 - Wifi
257 alerts
192.168.10.184
Last alert: 16-07 09:44
3 days with alerts
Ping timeout

Kaak Internet

Thuis via Smarty (Synology & Kaak Internet)
208 alerts
217.70.241.228
Last alert: 30-07 14:06
6 days with alerts
Ping timeout
Use cases

Designed for real installations, not just generic monitoring.

Smarty is especially useful in hospitality, entertainment, public spaces, technical control rooms and managed service environments.

A

Audio systems

Monitor Bose, streamers and TCP/Telnet-based devices with quick actions and scheduled checks.

B

Network services

Track servers, web services, APIs and stream URLs from a practical operations dashboard.

C

Support workstations

Keep an eye on support PCs and jump into TeamViewer or RDP when intervention is needed.

D

Multi-site management

Give each customer and sub-customer a structured overview of their own sites and systems.

Why teams choose Smarty

Less guessing, faster response, better visibility.

Smarty helps technical teams move from reactive troubleshooting to structured monitoring and quicker support.

Reduce downtime

  • Spot failures earlier with live status and alerting
  • Understand whether a problem is the device, the network or the endpoint
  • See recent logs and device health without digging through separate tools

Support more locations with less friction

  • Standardize targets using templates
  • Keep access details close to the monitored endpoint
  • Let customers view only their own locations and equipment
“Smarty gives support teams one practical overview of what is healthy, what is failing and where they can act immediately.”
Built for real-world AV, IT and managed location support.
Ready to start

Start with Smarty and monitor every location with confidence.

Order a license, add Smarty hardware, review the security overview, or log in to your customer dashboard to manage locations, targets and alerts.

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