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Security overview

Clear operational security for connected monitoring devices.

Smarty is designed to give technical teams practical visibility and control while keeping communications protected. The platform combines encrypted server traffic, secured credential handling, role-based customer access and support for multiple monitoring protocols across real-world installations.

HTTPS for server communication 802.1X WiFi support Secure SMTP options Hashed user logins Encrypted technical passwords

Encrypted communication

Smarty communicates with the platform over encrypted web connections. Configuration refreshes, status uploads, one-shot action acknowledgements and firmware update checks are designed to run over HTTPS rather than plain HTTP.

  • Encrypted web transport between device and server
  • Firmware delivery can run over HTTPS
  • WPA2-Enterprise / 802.1X WiFi is supported for managed networks
  • Optional CA certificate validation can be used for 802.1X server identity checks
  • Secure mail transport is supported through SSL/TLS and STARTTLS
  • Typical secure mail ports include 465 for SSL/TLS and 587 for STARTTLS

Credentials and account protection

Smarty separates customer access from device-side technical configuration. User login passwords are protected differently from operational credentials such as SMTP, TeamViewer and RDP details.

  • Customer login passwords are stored as hashes
  • Technical passwords such as SMTP, TeamViewer and RDP are stored encrypted

Supported monitoring protocols

Smarty supports different monitoring methods depending on the type of equipment that needs to be checked. Some protocols are operational by nature and depend on what the target device itself offers.

HTTP / REST Used for URL monitoring, service checks, API polling and firmware delivery. HTTPS is preferred for encrypted traffic, and Smarty can validate methods, headers, status codes and response text.
TCP and Telnet Used for legacy or device-specific command interfaces such as amplifiers, controllers and streamers. These protocols are practical, but are typically not encrypted by the target device itself.
Ping Used to test host reachability and basic availability without relying on a full application-layer response.
SMTP Supports secure mail delivery using SSL/TLS or STARTTLS for alert notifications from the device and platform.
802.1X WiFi Supports WPA2-Enterprise authentication for managed networks, with optional PEM CA certificate validation for the authentication server.
Remote support helpers TeamViewer and RDP information can be managed from the platform to speed up support workflows for monitored PCs and workstations.
OTA updates Firmware updates can be distributed from the server to the device, with reboot and post-update version verification.

Current security position

Smarty is set up for secure day-to-day operational use with encrypted web transport, secure mail options, hashed customer passwords and encrypted technical credentials. For managed WiFi environments, Smarty can also use WPA2-Enterprise / 802.1X authentication. When a CA certificate is configured, Smarty can validate the 802.1X authentication server certificate instead of relying only on username and password authentication.

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